Vehicle Recovery
Need Vehicle Recovery After an Accident?
When Your Vehicle Can't Be Driven
Get the Support You Need
An accident can leave your vehicle damaged and unable to continue your journey.
Tell us what happened, where your vehicle is and whether it is driveable. We’ll collect the relevant details and help move your enquiry through the appropriate support process.
How We Can Help
Tell Us What You Need
Tell Us About Your Vehicle
When making your enquiry, we’ll ask for important information such as:
- Your name and contact details
- Vehicle registration
- Accident date and details
- Fault circumstances
- Whether your vehicle is driveable
- Your current vehicle situation
- Whether you require a replacement vehicle
- Any relevant injury information
01. Can you recover my vehicle after an accident?
Yes. If your vehicle has been involved in an accident and cannot be safely driven, we can help arrange appropriate vehicle recovery.
02.What happens if my vehicle is not driveable?
We can help arrange recovery of your vehicle and advise you on the next steps for repairs, assessment or a replacement vehicle.
03. Can you recover a taxi or private-hire vehicle?
Yes. If your taxi or private-hire vehicle is involved in an accident, we can discuss the appropriate recovery arrangements based on your vehicle and licensing requirements.
04. Where will my vehicle be taken after recovery?
Depending on your circumstances, your vehicle may be taken to an appropriate repairer, storage facility or another agreed location for assessment and further handling.
05. Can you arrange recovery from the scene of an accident?
Where appropriate, we can help arrange recovery from the accident location. Contact us as soon as possible with the relevant accident and vehicle details.
FAQ'S
Have Questions? We’re Here to Help
Find answers to common questions about replacement taxis, private-hire vehicles, accident claims, repairs and getting back on the road after an accident.
Had an Accident? We're Here to Help.
Don’t let an accident leave you unsure about what to do next. Get in touch with our team and tell us what happened. We’ll help you take the next step.