Last updated: 16 August 2026

1. About this Cookie Policy

This policy explains how THE CLAIMS SPECIALISTS (UK) LIMITED uses cookies and similar storage or access technologies on www.claimsspecialists.co.uk.

2. What are cookies?

Cookies are small text files stored on a device when a website is visited. Similar technologies can also store or access information on a device. They can be used to operate a website, remember choices, measure usage, support embedded services and assist advertising or communications.

3. Types of cookies and similar technologies we may use

• Strictly necessary: required for core website operation, security, forms, session management or services requested by the user.
• Functional or preference: used to remember choices or provide requested functionality.
• Analytics: used to understand how people use the website and to measure or improve performance.
• Advertising or marketing: used to measure campaigns, build audiences or personalise advertising where enabled.
• Chat, CRM and communications: used by HubSpot, website chat, WhatsApp links/integrations or related tools to support enquiries and communications.
• Embedded or third-party content: used by third-party services embedded in or connected to the website.

4. Consent and exemptions

Where prior consent is required under the Privacy and Electronic Communications Regulations (PECR), we will not set or use the relevant non-exempt technologies until consent has been given. Certain technologies may be used without consent where a statutory exception applies. The Data (Use and Access) Act 2025 changed some PECR rules and introduced additional limited exceptions; the final website configuration should be assessed against the current ICO guidance.

5. Cookie banner and preference centre

The website should provide users with a clear choice to:

• Accept all non-exempt cookies and similar technologies;
• Reject non-exempt cookies and similar technologies; and
• Manage preferences by purpose where appropriate.

Rejecting non-exempt cookies should be as easy as accepting them. Non-exempt cookies must not be placed before the required consent is obtained

6. Third-party services

Depending on the final website build, third-party technologies may include HubSpot, Google services, Meta/Facebook, WhatsApp, analytics services, advertising platforms, website-security services, AI/chat tools and other integrations. These providers may set their own cookies or process information under their own privacy terms.

7. Exact cookie list

The published website should contain, or link to, an up-to-date cookie preference centre or cookie table generated from the live site. The table should identify the cookie or technology name, provider, purpose, category and duration where applicable. 724.ONE should run a cookie scan after the final integrations are installed and before launch.

8. Changing or withdrawing preferences

Users should be able to revisit the cookie settings at any time through a persistent Cookie Settings or Manage Cookies link. Browser settings may also allow cookies to be blocked or deleted, although this may affect website functionality.

9. Contact

Questions about our use of cookies and similar technologies can be sent to info@claimsspecialists.co.uk.