Had a non-fault accident? Get expert support with your claim
Taxi Replacement Vehicles

Keep Your Taxi Business Moving

Stay on the Road

Your Work Shouldn't Have to Stop

Your vehicle is essential to your work. When an accident takes it off the road, getting suitable transport can become a priority.

Tell us about your accident, your vehicle and your requirements. We’ll record the relevant details and help guide you through the next steps.

Taxi Driver Support

01

Accident Support

Tell us what happened and provide the key details about your accident.
02

Replacement Vehicle

Let us know if you need a replacement vehicle to continue working.
03

Vehicle Details

We'll collect your vehicle registration and relevant vehicle information.
04

Licensing Details

We'll ask about your taxi/private-hire status and licensing authority where applicable.
What We Need to Know

Tell Us About Your Situation

When you make an enquiry, we’ll ask for important details such as:

  • Your name and contact details
  • Vehicle registration
  • Accident date and details
  • Fault circumstances
  • Whether your vehicle is driveable
  • Whether you require a replacement vehicle
  • Your taxi/private-hire status
  • Licensing authority
  • Any injury information

These are the information categories included in the agreed enquiry and AI qualification workflow.

01. Can I get a replacement taxi after an accident?

Yes. If your taxi has been damaged or is unavailable following a non-fault accident, we can assess your circumstances and discuss suitable replacement vehicle options.

02.Can I continue working while my taxi is being repaired?

A suitable replacement taxi may allow you to continue working while your own vehicle is unavailable, subject to your circumstances and the necessary licensing requirements.

03. Can you provide a licensed taxi as a replacement vehicle?

We can discuss your licensing and vehicle requirements to help identify an appropriate replacement option for your circumstances.

04. What if my taxi is not driveable after the accident?

If your taxi cannot be safely driven, let us know when you contact us. We can help arrange the appropriate recovery and discuss replacement vehicle options.

05. What information do you need to arrange a replacement taxi?

We may need your vehicle details, accident information, licensing authority, taxi/private-hire status and details about how you use the vehicle.
FAQ'S

Have Questions? We’re Here to Help

Find answers to common questions about replacement taxis, private-hire vehicles, accident claims, repairs and getting back on the road after an accident.

Had an Accident? We're Here to Help.

Don’t let an accident leave you unsure about what to do next. Get in touch with our team and tell us what happened. We’ll help you take the next step.