Replacement Vehicles
Keep Moving After An Accident
Accident Support
A Replacement When You Need It
After an accident, getting back on the road can be a priority. Tell us what happened, whether your vehicle is driveable and whether you require a replacement vehicle.
We’ll record your requirements and help guide you through the next steps.
What We Can Help With
Tell Us What You Need
We'll Start With the Details
When you make an enquiry, we’ll ask about:
- Your name and contact details
- Vehicle registration
- Accident date and details
- Whether your vehicle is driveable
- Whether you require a replacement vehicle
- Whether you are a taxi or private-hire driver
- Your licensing authority, where applicable
These information categories are included in the agreed project requirements.
01. When can I get a replacement vehicle after an accident?
If your vehicle is damaged or unavailable following an accident, you may be eligible for a replacement vehicle while your own vehicle is being repaired or otherwise unavailable.
02.How quickly can a replacement vehicle be arranged?
We aim to arrange suitable transport as quickly as possible, depending on your circumstances, vehicle requirements and availability.
03. What type of replacement vehicle can I receive?
The type of vehicle available will depend on your needs and circumstances, including the type of vehicle you normally use and how you use it.
04. Can I get a replacement vehicle if my car is not driveable?
Yes. If your vehicle cannot be safely driven after an accident, we can discuss your circumstances and the replacement vehicle options that may be available.
05. How long can I keep the replacement vehicle?
The duration can vary depending on your circumstances and how long your own vehicle is unavailable. We can explain the expected arrangements when handling your claim.
FAQ'S
Have Questions? We’re Here to Help
Find answers to common questions about replacement taxis, private-hire vehicles, accident claims, repairs and getting back on the road after an accident.
Had an Accident? We're Here to Help.
Don’t let an accident leave you unsure about what to do next. Get in touch with our team and tell us what happened. We’ll help you take the next step.