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Non-Fault Accident Claims

Not Your Fault? We're Here to Help.

Accident Support

Support After a Non-Fault Accident

A non-fault accident can leave you dealing with vehicle damage, recovery, repairs and disruption to your everyday life.

We help make the process easier by collecting the important details about your accident, understanding your circumstances and helping you access the relevant support.

Whether your vehicle is driveable or needs recovering, we’re here to help you take the next step.

What We Can Help With

01

Tell Us What Happened

Start your enquiry online, by phone or through WhatsApp and tell us what happened.
02

We Collect the Details

Provide the key details about your accident, vehicle and the support you may need.
03

We Review Your Enquiry

Our team reviews your enquiry and helps identify the appropriate next steps.
04

Get Support You Need

We guide you through the process and help arrange the accident support you need.
Accident Support

Keep Moving After an Accident

If your vehicle is unavailable following an accident, being without transport can cause major disruption.

Tell us whether your vehicle is driveable and whether you require a replacement vehicle when making your enquiry, so your requirements can be recorded.

I NEED ACCIDENT SUPPORT

01. What is a non-fault accident claim?

A non-fault accident claim is when another driver is responsible for causing the accident. If you were not at fault, you may be able to claim for losses and expenses resulting from the accident.

02.Can I make a claim if the other driver was at fault?

Yes. If the other driver caused the accident, you may be entitled to make a claim for your losses, including vehicle damage and certain other related costs.

03. What can I claim for after a non-fault accident?

Depending on your circumstances, you may be able to claim for vehicle damage, personal injuries, recovery costs, replacement vehicle costs and other reasonable losses resulting from the accident.

04. Do I need to pay anything to make a non-fault accident claim?

The costs involved can depend on your circumstances and the way your claim is handled. Our team can explain the claims process and any potential costs before you proceed.

05. What if I need a replacement vehicle?

If your vehicle is damaged and you need transport while it is being repaired, we can discuss your replacement vehicle requirements and help you understand what options may be available.
FAQ'S

Have Questions? We’re Here to Help

Find answers to common questions about replacement taxis, private-hire vehicles, accident claims, repairs and getting back on the road after an accident.

I NEED ACCIDENT SUPPORT

Had an Accident? We're Here to Help.

Don’t let an accident leave you unsure about what to do next. Get in touch with our team and tell us what happened. We’ll help you take the next step.

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